Hayhoe Homes

Customer Care

Customer Care

Customer Care

For more than 30 years Hayhoe Homes has been providing exceptional customer service.  Tarion has recognized our impressive commitment to customer service by giving us an Award of Excellence eight times and we've won Builder of the Year two times!    To help meet and exceed our customers expectations we have two full time service technicians equipped with service vans. 

Today, we continue to strive to provide our customers with the best customer service in the homebuilding industry by meeting and often exceeding the warranty requirements established by Tarion.  Tarion is a private corporation established in 1976 to administer the Ontario New Home Warranties Plan Act, which outlines the warranty protection that all builders must provide to new home and condominium buyers in Ontario.

Tarion licenses home builders and ensures that they abide by this legislation, and that consumers are protected when builders fail to fulfill their warranty obligations. Most requests for warranty service are resolved between builders and owners without the intervention of Tarion. When necessary, Tarion will help homeowners and builders interpret the limits of the Act, and will intercede to protect consumers when builders fail to honour warranty obligations.

For more information about Tarion Warranty Corporation and your new home’s warranty coverage, please visit www.tarion.com.  Tarion charges a fee to enroll a home in their warranty program - Hayhoe Homes pays this fee for their customers.