Hayhoe Homes has been named a recipient of a 2020 Homeowners’ Choice Award, presented by Tarion for the third year in a row! These are the only awards that give Ontario’s new home owners the power to have their new home builder recognized for customer service excellence.
The Homeowners’ Choice Awards recognize a builder’s outstanding customer service in four categories: Small, Medium, Large Volume and High-Rise. Hayhoe Homes was recognized in the Large Volume category.
“As an organization dedicated to improving consumer experiences in the home purchasing process, it’s important that we periodically recognize excellence from builders who, in the opinion of their homeowners, have provided positive customer service,” said Peter Balasubramanian, President and CEO of Tarion. “These awards are based on customer experience and service opinions gathered from homeowners through an independent survey process. As we continually work to modernize our organization to ensure fairness and predictability across the sector, we want to congratulate builders who have contributed to positive experiences for so many Ontarians.”
The Homeowners’ Choice Awards focus exclusively on customer service and are informed by surveys completed by new home buyers and homeowners from across the province. In 2019, Tarion surveyed 45,303 new home buyers and homeowners and asked them about their builder’s level of commitment to their customers and performance before, during and after they moved into their new home. More than 8,500 homeowners responded, determining the finalists and recipients of the 2020 Homeowners’ Choice Awards.
For more information and a complete listing of recipients and finalists for the 2020 Homeowners’ Choice Awards, presented by Tarion, visit Tarion.com.
Since 1976, Tarion has been enhancing consumer and industry confidence in the new home buying experience. Tarion is a not-for-profit corporation that administers the province’s new home warranty program and backstops the warranty coverage. Over the past 44 years, Ontario’s new home warranty program has registered close to two million homes and paid out hundreds of millions of dollars in warranty claims. Our mandate is to serve the public interest by enhancing fairness and building confidence in the new home buying experience, ensuring that one of life’s biggest investments is protected.